CUSTOMER CARE

i recognise that you the customer are important. In recognising this my aim is to ensure i provide the best quality service and products. I am always on hand to answer your questions and also welcome any comments or suggestions you may have to enable me to provide you with an even better service so please never hesitate to contact me.

PRIVACY & SAFETY

your personal details are never shared with anyone other than myself the company holder and will remain private.

Wildings Wardrobe

This privacy policy sets out how Wildings Wardrobe uses and protects any information that you give to Wildings Wardrobe when you use this website. Wildings Wardrobe is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Wildings Wardrobe may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If you have any requests concerning your personal information or any queries with regard to these practices please contact us by e-mail to wildlingswardrobe@gmail.com

This privacy policy was last updated on 6 March 2021.


INFORMATION WE COLLECT

The type of personal information we collect (if applicable) includes the following: a) Name, b) Contact information including email address and, in some instances, telephone number, c) Demographic information such as postcode, preferences and interests, d) Other information relevant to customer surveys and/or offers or competitions e) Facebook or Instagram user ID if you contacted us using social media, f) recipient names and addresses where you have sent a gift directly to recipient at alternative address, g) IP address h) your marketing communication preferences i) your purchase history with us j) your browsing history on our website.

We collect personal information from you when you (i) purchase a product from us, (ii) e-mail us or post content on our social media pages.  Credit card information used to pay for purchases is held securely at a financial services approved location and cannot be accessed by us.

To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you in order to improve the service and marketing that you receive from Wildings Wardrobe. 

You warrant that the information you give us is true, accurate and current and you shall inform us of any changes made to it. You shall not pretend to be any other person when providing us with this information.

WHAT WE DO WITH THE INFORMATION WE GATHER

We use such personal information collected through this Website for the purposes of:

Sending Notifications

Fulfilling Orders

Where the information is necessary for the adequate performance of the contract between you and us for us to provide our services

For customer service and resolution purposes

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided and we may personalise such content based on what we believe may be of interest to you.

We may store the personal information that you give to us in our databases. We will only keep your personal information for as long as is reasonably necessary taking into consideration our need to answer queries or resolve problems, provide improved and new services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using the Services. 

If for some reason you believe that you have received any SPAM e-mail from us which you have not authorised us to send you, please inform us immediately by emailing us at wildlingswardrobe@gmail.com.

At Wildlings Wardrobe we are committed to ensuring that your information is secure.

Data Security. The security of our your data is very important to us. With this in mind we will take all appropriate steps to protect your data and will treat it with the utmost care and attention. We use ‘https’ technology to secure access to all areas of our website. Access to your personal data is password-protected, and sensitive data such as payment card information is held securely by our 3rd party payment providers.

© Copyright Wildlings Wardrobe. All rights reserved for all exclusive fabrics owned by Wildings Wardrobe. 

WHOLESALE INQUIRIES

please contact me for wholesale queries 

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments